PRODUCTS

Do the colors match the photos on your website?
Yes, the visuals haven’t been retouched.

Can the toilet seat adapt to a wall-hung toilet?
Our lids adapt to all standard toilets.

Do you have a soft close fall brake?
Yes, all our toilet seats are equipped with a double fall brake for an assisted descent.

Is the product authenticated by the designer or artist?
With the invoice, your copy will be authenticated for collectors.

What is the material of the TohaaDesign toilet seats?
Our toilet seats are made from high quality HD wood to favor its resistance to humidity and thermal comfort (less cold in winter).

Is it easy to assemble it? 
The assembly is extremely simple and fast.

Does the underside of the toilet seat also feature the design?
TohaaDesign toilet seats are printed on all sides!

Can I return my toilet seat if I don't like it?
Refunds or exchanges are only possible if the seat is in its unopened plastic packaging, as this is a sanitary product.

DELIVERY

If I place an order at 10 a.m. weekdays, when will I receive my order?
At TohaaDesign, orders are processed and shipped very quickly. Within 48 hours max.
You will receive your order within 2 to 5 days depending on the delivery method which has been selected.

PAYMENT

Do you offer alternatives to payment by credit card?
Yes, payment by PayPal is possible on our website. You can also pay for your order by bank transfer or get information by contacting customer service.

YOU HAVE NOT FOUND THE ANSWER TO YOUR QUESTION?
Our customer service is at your disposal from Monday to Saturday from 9 a.m. to 7 p.m. by e-mail at info@tohaadesign.com

PRODUCTS

Do the colors match the photos on your website?
Yes, the visuals haven’t been retouched.

Can the toilet seat adapt to a wall-hung toilet?
Our lids adapt to all standard toilets.

Do you have a soft close fall brake?
Yes, all our toilet seats are equipped with a double fall brake for an assisted descent.

Is the product authenticated by the designer or artist?
With the invoice, your copy will be authenticated for collectors.

What is the material of the TohaaDesign toilet seats?
Our toilet seats are made from high quality HD wood to favor its resistance to humidity and thermal comfort (less cold in winter).

Is it easy to assemble it? 
The assembly is extremely simple and fast.

Does the underside of the toilet seat also feature the design?
TohaaDesign toilet seats are printed on all sides!

Can I return my toilet seat if I don't like it?
Refunds or exchanges are only possible if the seat is in its unopened plastic packaging, as this is a sanitary product.

DELIVERY

If I place an order at 10 a.m. weekdays, when will I receive my order?
At TohaaDesign, orders are processed and shipped very quickly. Within 48 hours max.
You will receive your order within 2 to 5 days depending on the delivery method which has been selected.

PAYMENT

Do you offer alternatives to payment by credit card?
Yes, payment by PayPal is possible on our website. You can also pay for your order by bank transfer or get information by contacting customer service.

YOU HAVE NOT FOUND THE ANSWER TO YOUR QUESTION?
Our customer service is at your disposal from Monday to Saturday from 9 a.m. to 7 p.m. by e-mail at info@tohaadesign.com