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Your order is shipped the same day if it is placed before 1pm. Delivery is made by our single-source DPD express service provider.
Your delivery, to the address of your choice, is insured by the carrier DPD, for an amount of 9,90 €.
Your parcel is delivered to the address you have given in express delivery 2 to 3 working days for the whole of Europe.
As soon as your order is shipped, the number of your package is available in your TohaaDesign customer area, under your order reference.
It will also be sent to you by e-mail.
Your order will be delivered to you by our carrier against signature of the delivery note.
In case of absence, the delivery man will contact you on the telephone number you will have previously communicated during your order, on the TohaaDesign website, in order to propose you a new delivery time slot.
TohaaDesign offers you several secure payment methods for your order:
Online transactions are completely secure, thanks to our partner, the Banque Caisse d'Épargne.
During your purchases, your bank details are encrypted and then transmitted on the secure platform of the Caisse d'Epargne's system pay server. The TohaaDesign website does not take note of your bank details.
As soon as your payment is validated, your credit card is debited.
The encrypted data is transmitted to the secure server and then destroyed. They are not kept, which is why TohaaDesign asks you to provide your bank details for each new Order.